TIME’s home fibre plans are the most affordable options available right now. If you are a movie buff, hardcore gamer, or do a lot of downloading and uploading for any reason, then it’s time you stopped comparing the available internet plans in Malaysia and instead just signed up to TIME for the best fibre broadband experience. TIME offers the latest state-of-the-art fibre broadband technology to connect at the highest speed and offer the most reliable internet connection.

TIME currently offers all new subscribers the gift of free equipment. Specific packages also have other rebates on offer. Check out our different package options to learn more about the discounts and rebates.

While we would love to offer our great services to all of Malaysia and provide everyone with the great broadband we know they deserve, our services are currently only available for multi-dwelling unites (such as condominiums) in Penang, Johor, and the Klang Valley. Check out the coverage search page here to find out if you can enjoy our great packages.

1. Contact your current broadband provider to begin terminating your contract with them.

2. Be aware that you may incur penalties for terminating contracts before they are over

3. Now you’re ready to get started with us

1. MyKad/Passport for non-Malaysian citizens

2. Credit Card (MasterCard/Visa/American Express) if you choose Auto Debit payment method

1. Deposit(s) – One-Time Charge

a. Non-Malaysians pay RM300 deposit that is fully refundable upon cancellation of services, as long as there is no outstanding balance in your account. This fee is waived if you sign up for a 12-month contract.

b. One time RM300 charge for 12-month contracts. This fee is non-refundable and is collected upfront to complete the subscription.

2.Recurring Fees

a. Broadband service fee based on subscription plan

b. Voice Service – TIME Voice Home Basic Plan (on a Pay-As-You-Go basis) OR RM2.50 for TIME Voice Home Lite (additional charges may apply) OR RM10 for TIME Voice Home MAX (additional charges may apply)

c. RM5 charge for paper bills (if applicable)

Who Will Carry Out the Installation?

We supply a Wi-Fi router, an Optical Network Unit (ONU) and installation services for you.

We offer basic cabling services up to 20 metres from point-of-entry, such as the main front door (6 metres from the socket for buildings that have pre-laid fibre in place) to where you will keep equipment such as the router. If there is a need to relocate the equipment in the future, we will charge a fee based on the necessary cabling material and manpower required for the job. There may also be additional charges for any requests over the provided basic cabling services depending upon the request. Please don’t hesitate to ask for an approved rate card to verify the cost – if applicable – that should be made payable directly to the installer.

There may be some drilling as part of the installation process. We always request permission before drilling.

The installation process can take between 2 and 4 hours depending upon your location and the type of unit you live in. This process involves the initial site survey and includes ducting, piping, electrical work, and the configuration and testing of equipment.